Frequently Asked Questions

Here are some typical questions that the Best Practice Consulting team are asked by business owners and managers. If your question is not listed below please feel free to complete the contact form at the bottom of the page and one of our staff will respond to you personally.

How much is this all going to cost me?

Why shouldn't I just employ someone full time to sort out my problem?

I think I can make all the changes myself or my accountant can help me!
Are there any guarantees?
How successful is your service?
Why use a business coach?
How long is the business improvement process?
How can I be sure this will work in my industry and in my business?
Will this just mean more work for me?
But, how will I find the time?
I'm not sure if this is for me; however, I do have some real burning issues in my business that need to be solved. How can I make my mind-up to take this step?
This all sounds too good to be true - how does it really work?
When is the best time to get started?

 

How much is this all going to cost me?
Your investment will vary depending on the size and extent of the project.  Most assignments are quoted on a fixed fee basis and you´ll find it´s just like having a business development manager, financial controller, trainer and a corporate consultant, all for one nominal investment. Our fees usually represent a small portion of the additional revenue and profitability generated - so it is not as much as you might think! Alternative structures can also be considered depending on the work being undertaken. For example, a business coaching assignment might be based on an hourly rate whereas other regular work may be based on a monthly fee. We are more than happy to discuss what fits your needs and budget. [Back to top]

 

Why shouldn't I just employ someone full time to sort out my problem?
Stop for a moment and think about how much a full time employee is going to cost you. For someone with the equivalent managerial skills and expertise, we would estimate in excess of $80,000 per annum plus super and other benefits such as a car, mobile phone, etc. In addition, there is the cost of recruitment, induction, insurance, training and development which keeps the costs escalating. With an employee you are tied to the individual for a period specified in their employment contract (usually 1 to 2 months notice) and they may not work out. By getting involved with Best Practice Consulting your engagement costs are considerably less, the added "benefit" costs of leave, superannuation, insurance, cars, phone, etc do not exist and professional fees are often much less than hiring a full time staff member. Finally, we pride ourselves on our results for clients, so if you're not completely satisfied - the relationship can be wound-up much quicker than with an employee. [Back to top]

 

I think I can make all the changes myself or my accountant can help me!
Most business owners who make these statements have not considered the real cost of doing it all themselves. Think for a moment what it will cost for you to affect all the changes at your hourly rate and add to this the opportunity cost lost of not seeing clients or making sales. These costs are often more expensive than engaging a coach or consultant.

The role of the accountant is to manage your revenue, expenses and taxation liabilities on a year by year basis. Many accountants are often reactive to situations rather than proactive in managing ALL aspects of your business. [Back to top]

 

Are there any guarantees?
We can´t promise any specific results, nor will we guarantee the goals you set will become a reality. This is because we don't have full control over all aspects of your business. We can guarantee to provide the best service, advice and support available, to answer your questions and challenges promptly, and be fully committed to helping you become successful. [Back to top]

 

How successful is your service?
Very successful and we are proud of our results. For more details, click here to view our client case study section or click here to read our client testimonials. [Back to top]

 

Why use a business coach?
Every great performer, athlete, business guru, is surrounded by coaches, mentors and advisors. Having a business coach is no longer a luxury, it has become a necessity. Clearly you can survive in business without the help of a coach, but it´s almost impossible to reach your maximum potential without one!
When you are running a business it can be lonely, particularly when you are running a business as a sole director or proprietor. Sound business advice from a business coach comes with a different perspective and it is objective which is vital for business growth. Whether you're working alone or on a board of ten, a non-emotional insightful perspective can be just what your business needs. [Back to top]

 

How long is the business improvement process?
We believe long-term success is not gained by just scratching the surface and then doing tasks for you but rather by doing tasks with you, showing you how to do it, working alongside you, and creating success together. Obviously, the size and complexity of the project determines the time required. Often this involves a commitment on a month by month basis so that you´ll not only see your goals become reality, but you´ll have the confidence, knowledge, and skills to make it happen, again and again, even after your initial program is completed. [Back to top]

 

How can I be sure this will work in my industry and in my business?
We´re experts in the areas of financial and operational performance of businesses which include planning, business development, business management and we possess many different revenue and profit-building strategies. All our staff are experienced owners or managers of businesses. [Back to top]

Will this just mean more work for me?
Initially it might seem like more work, but no one ever said that attaining your goals would be easy. In the first few months, it´ll take some time and effort to adjust and learn new ways of working, but the further you get into the program, the less effort you´ll have to make overall. In fact, you will be amazed at how focused you´ll become and how much you´ll accomplish. With your focus, our coaching, and most importantly, our processes, you´ll be achieving a great deal more with the same, or even less work than before. [Back to top]

But, how will I find the time?
The first few months will be the toughest because you are learning new tasks and ways of working. We will show you how to get more done with less effort. After those first few months you´ll find you´re not working more, just differently. Then, depending on your goals, you´ll begin to see the results of all your efforts after several months. [Back to top]

 

I'm not sure if this is for me; however, I do have some real burning issues in my business that need to be solved. How can I make my mind-up to take this step?
Ask yourself a simple question - what is the biggest business challenge facing your business at the moment? On a scale of 1 to 10 (where 1 is "not an issue at all" and 10 is "a burning issue that needs to be dealt with immediately or I'm going to lose the plot") where do you stand?  If you answer 8, 9 or 10 (or more) then you need to talk to us. We will be happy to help you solve your biggest business issue(s). [Back to top]

 

This all sounds too good to be true - how does it really work?
Following an initial information gathering exercise conducted over the telephone and via e-mail - a meeting is arranged where we can discuss your business issues and concerns at more length and agree on the strategies and solutions that best suit your needs. Subsequent to this meeting we will arrange a proposal which will fully inform you of what the work will involve and on what basis it will be carried out - this is both from a commitment point of view and a proposed fee structure point of view. You are therefore made fully aware of the way things will move forward. [Back to top]

 

When is the best time to get started?
Today! Before you take another step! Waste another dollar! Lose another sale! Work too many more hours! Forget another special occasion! Far too many business owners wait. They wait for when things will slow down or to get through their current projects. Then, they never do anything because there is always some other project that comes up. They´re waiting for the "perfect" time to start. Don't keep delaying..reap the rewards from having a successful business NOW! [Back to top]

 

If you have any questions or are seeking more information - feel free to contact us using the form below. One of our friendly and experienced staff will respond personally to you.

Ask a question

Please fill in the fields below, then click the Submit button to finish.

Get a response to your question(s)