Customised Training

Customised Training

Are your existing training programs ‘missing the mark’? Do you need training that is tailored for your organisation? Do you need to target learning for different audiences within your organisation? 

Best Practice Consulting’s customised training sessions will help your team to build relevant knowledge, capability and performance, so that organisational results are achieved in the shortest possible time.



Why customise your training session? 

Building a customised training session ensures that you get training that directly aligns with the needs of your organisation and that is appropriate for the intended audience. 

What are the benefits of customising your training session?

Best Practice Consulting’s customised training workshops deliver a range of benefits including:

  • High applicability to the organisational context by embedding relevant policies, processes and practices;
  • Flexibility in workshop length (e.g. 1 hour, 2 hour, 4 hour or full day workshops); 
  • Greater targeting of content and activities for different audiences with the organisation;
  • Flexible delivery times (e.g. breakfast sessions, 'lunch and learn'); 
  • Use of best practice content, adult learning principles and training strategies; 
  • Embedding of relevant scenario based learning activities; and
  • Use of a range of customised workshops to layer knowledge and skills over a period of time.

How do we customise?

Our goal in developing your customised training session is to make the material engaging and relevant to your organisation. We achieve this based on the following three step process:

  • A pre-session planning meeting with relevant stakeholders to discuss the organisational context, the intended audience, the learning objectives, content and skills to be developed; 
  • Design of workshop materials based on: best practice content, tools and tips; relevant skills-based activities; and the latest adult education principles; and 
  • Review of the resources and activities with you prior to the session.

What type of training can Best Practice Consulting deliver?

Best Practice Consulting has extensive experience in designing and delivering customised training sessions for a variety of public, private and not-for-profit organisations. Topics have included:

  • High performing teams
  • Developing your leadership skills
  • Emotional intelligence at work
  • Individual agility and flexibility in times of change
  • Team-based agility and flexibility
  • Managing change and uncertainty
  • Thriving in times of change
  • Dealing with redundancy
  • Managing team performance
  • Giving and receiving feedback
  • Managing under performance
  • Managing difficult behaviours
  • Communicating difficult messages
  • Conflict management
  • Effective communication
  • Listening  and questioning skills
  • Understanding body language
  • How to effectively build relationships
  • The art of delegation
  • Coaching skills for managers
  • How to work well with your coach
  • Mentoring skills for managers
  • How to work well with your manager
  • Customer service excellence
  • Facilitation skills
  • Time management skills
  • Energy management skills
  • Planning and prioritisation skills
  • Goal setting
  • Influencing skills
  • How to build resilience

Best Practice Consulting’s customised training can be run as full-day, half-day or short and sharp 1 to 2 hour training sessions. We can also deliver these sessions on site at your work premises which saves costs and is convenient for you and your team.

To enquire about building customised training workshops for your organisation, please contact us.


 Questions? Contact Us


  • From having differing ideas about our goals, we have grown to a cohesive and motivated team with a shared vision.
    Branch Manager - Australian Public Service
  • The condensed course gets right to the point. The handouts are like a ‘cheat sheet’ for quick reference rather than volumes of stuff to trawl through.
    Senior Manager - FaHCSIA
  • You were really able to comprehend and understand what we needed and bring it to life – thank you!
    Senior Manager - Lifeline National Office
  • The coaching experience was revealing, confronting yet inspiring and enlightening.
    Naval Commodore and Director General - Defence Materiel Organisation (DMO)
  • I'm really enjoying the present and looking forward to the future, equipped with incredibly valuable tools.
    Senior Executive Manager - FaHCSIA
  • After our consultation, we achieved a 78% increase in revenue the following year and a 54% increase the year after.
    Andrea Culligan - Managing Director of Unimail